right of withdrawal

RETURNS PORTAL

The return must be made in neutral, appropriate packaging. Unfortunately, returns without the original packaging will not be accepted.

Return costs will be reimbursed with an additional 5%!

Exchange:

If you would like to exchange an item for a different design or brand, please contact our service team first to inquire about the availability of the desired exchange item. If the desired item is in stock, we will of course reserve it for you and initiate the exchange. The customer bears the cost and risk of returning the goods.

 

Please return your order to the following address:

vakamebohaarts

Vanessa Tudose

Im Uhrig 38, 60433 Frankfurt am Main, Hesse - DE

vakameboha@mail.de

Form:

Order number:

First and Last Name:

Received at:

 

Please note the return period of 14 days.

Let us know your tracking number so that we can process your return as quickly as possible.

vakamebohaarts

Vanessa Tudose

Im Uhrig 38, 60433 Frankfurt am Main, Hesse - DE

vakameboha@mail.de

 

 

 

 

___________________________________________________________

The right of withdrawal does not apply to contracts

Please note the return period of 14 days.

 

For orders on our website:

1. Returns are accepted within the first 14 days from the delivery date.

2. The form must be included with your return. Please note that we do not cover the shipping costs for returned goods. We encourage you to keep your tracking information as we are not responsible for any lost packages by the carrier.

3. Once we receive the returned item at our warehouse, it takes approximately 2 business days to process a refund.

4. Once we issue a refund, it may take 5-7 business days for it to be reflected in your original payment method.

We must receive the items within 14 days of the delivery date. Please contact our customer care via email at:

vakameboha@mail.de